![]() You will find links to these video tutorials on pages throughout the Office 365 documentation and from the Office 365 Video Tutorials page. There are video tutorials available from, , and on a variety of Office 365 topics. ![]() The documentation in this section will provide information on how to access your email and calendar through the Outlook Web App, configure an email client to access mail through Office 365, set up your mobile device to access your Office 365 email, configure settings such as forwarding and automatic replies (vacation messages) using OWA, store and collaborate on documents using OneDrive for Business and connect with USC and non-USC colleagues using Skype for Business. When you are finished using the Outlook Web App, you should exit your web browser by closing all open tabs to ensure you have properly signed out of your Office 365 account. In order to access OWA, open a supported web browser and go to If you haven’t already signed into any USC single sign-on services from your web browser for the day, you will be taken to the red USC NetID sign-in screen where you will log in using your USC NetID and password. The Outlook Web App (OWA) is the web-based email client for Office 365. Getting Started Accessing the Outlook Web App for Office 365 System Requirementsįor information on the web browser requirements for accessing Office 365, see the Microsoft Office 365 System Requirements page. More information on Office 365 for students can be found at /office365/students. NOTE: USC students have access to some of the Office 365 suite, including OneDrive for Business, Skype for Business, and SharePoint. NOTE: Visit /officefacstaff for information on how to download free Microsoft Office software. These storage limits are subject to change based on the recent announcement from Microsoft. 5 terabytes of document storage for each user. OneDrive for Business, an online document storage and sharing tool that faculty and staff can access through the Outlook Web App (OWA).Integrated anti-spam tools for smoother control of email filtering and identification. Access to your email, calendar entries, and contacts from your mobile device. ![]() Access from portable devices, including iOS and Android-based phones and tablets.50 gigabytes of email storage for each user. Full-featured web interface for accessing email and calendar (Outlook Web App), as well as email and integrated calendar compatibility with desktop email clients such as Microsoft Outlook and Apple Mail. Convenient web and desktop access to your email and integrated calendar.If Skype version installed = 2016 %LocalAppData%\\microsoft\Office\16.0\Lync\Tracing else %LocalAppData%\microsoft\Office\15.0\Lync\Tracingįiles at that location with name containing "SigninTelemetryLog.Microsoft Office 365 is a modern collaboration platform that provides a full-featured email system with web access, integrated calendaring, a campus contacts directory, support for mobile device access, 50 gigabytes of email storage, and 5 terabytes of document storage per account. LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm.log The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. Troubleshoots intermittent connection problemsĬreates a detailed report of my Outlook, Office, Windows, and mailbox configurationĬreate detailed Outlook diagnostic reportĬreates a detailed scan of my Outlook Calendar to identify and resolve issues Outlook keeps saying "trying to connect." or "Disconnect" This solution resolves Outlook password authentication issues This solution helps with issues when Outlook is unable to start Setting up Microsoft 365 email in Outlook ![]() If it's on, please go to Troubleshooting Outlook issues. Check to see if the new Outlook toggle is turned on or off. Note: The Microsoft Support and Recovery Assistant is not applicable to new Outlook for Windows.
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